Dispatch support representative

Roadtex logistics is looking for responsible ambitious people to join our dispatch team with NO experience. The primary responsibilities of the dispatcher have to efficiently manage multiple drivers at a time and fix problems as they arise. We are looking for a reliable Suport Dispatcher to act as a communication point for brokers and truck drivers. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in a fast paced environment. If you are without experience but you want a interesting job your are welcome to apply! We Offer: - Salary start $500, depending on the candidates skills and experience. - Friendly atmosphere in a growing, young and dynamic team - Trainings and development opportunities - We offer 2 weeks of training and support for all new employees. - Bonuses program and social package - Experience using trucking software preferred. - Required Computer and Software Skills: Basic experience using computers. - Experience using dispatch and trucking software preferred. -Constant improvement of professional skills. Responsibilities: - Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices - Handle complex customer queries and complaints; - Work in the software transport management system. -Resolve a wide variety requests, which include gathering additional information, setting expectations and working with other support organisations. Desired Qualifications: -Required Computer and Software Skills: Basic experience using computers. -Experience using dispatch and trucking software preferred. - Excellent customers service, taking orders and making transport plan. - Ability to keep calm in stressful situations, flexible willing to work in day and switch also to middle shift - Detail oriented with the ability to handle multiple tasks at one time - Ability to put together a team of professionals.

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